At Aparna Changalwala, we aim to offer a fair and transparent cancellation and refund process while respecting the time and energy commitment of both parties.
1. Session Cancellation
Cancellations must be made at least 24 hours before the scheduled session.
Sessions cancelled less than 24 hours in advance are considered non-refundable.
You may reschedule once, free of charge, if notice is given in time.
2. No-Show Policy
If a client fails to attend a scheduled session without prior notice, the session will be marked as completed and non-refundable.
3. Refund Conditions
No refunds will be given for services already delivered.
Refunds are not applicable on digital courses, remote healing, or webinars once access is granted.
If a service is cancelled from our side due to technical or personal reasons, the client may choose between a full refund or a rescheduled appointment.
4. Group Events/Webinars
Spots for live events or group healing sessions are limited. Therefore, we do not offer refunds for missed attendance.
If the event is cancelled by us, a full refund will be issued or the event will be rescheduled.
5. How to Request a Refund
To request a refund under eligible circumstances, contact us at:
📧 billing@aparnachangalwala.in
Please mention your full name, date of payment, service name, and reason for request.